Terms & Conditions
These terms and conditions outline the rules and regulations for the use of Cyphen Innovations website and services. Please read them carefully.
Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions apply to all visitors, users, and others who access or use our services provided by Cyphen Innovations.
Services Description
Cyphen Innovations provides digital marketing, web development, app development, SEO, social media marketing, and brand strategy services. Our services include but are not limited to:
- Website design and development
- Mobile application development
- Digital marketing campaigns
- Search engine optimization (SEO)
- Social media marketing and management
- Brand strategy and identity design
- E-commerce solutions
- UI/UX design services
Payment Terms
Payment Schedule:
- 50% advance payment required to commence project
- Remaining 50% due upon project completion
- Monthly retainer services billed in advance
- Additional work requires separate agreement
Payment Methods:
- Bank transfer (NEFT/RTGS)
- UPI payments
- Cheque payments (for large amounts)
- Online payment gateway
Late Payment: A late fee of 2% per month may be charged on overdue amounts. Services may be suspended for accounts overdue by more than 30 days.
Project Delivery & Revisions
Delivery Timeline:
- Project timelines are estimates, not guarantees
- Delays may occur due to client feedback or changes
- We will communicate any potential delays promptly
- Rush jobs may incur additional charges
Revisions Policy:
- Up to 3 rounds of revisions included in base price
- Additional revisions charged at hourly rates
- Major scope changes require new agreement
- Client approval required at each milestone
Intellectual Property Rights
Client Ownership:
- Client owns final delivered work after full payment
- Custom designs and code become client property
- Source files provided upon project completion
- Client responsible for obtaining necessary licenses
Our Rights:
- Right to showcase work in our portfolio
- Retain ownership of proprietary tools and methods
- Use general knowledge gained during project
- Third-party assets remain property of respective owners
Limitation of Liability
Cyphen Innovations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Warranty Disclaimer:
- Services provided "as is" without warranties
- No guarantee of specific business results
- Client responsible for content accuracy
- We are not liable for third-party services
Maximum Liability: Our total liability shall not exceed the amount paid by the client for the specific service in question.
Client Responsibilities
Clients are responsible for:
- Providing accurate and complete project requirements
- Supplying necessary content, images, and materials
- Timely feedback and approval at project milestones
- Ensuring legal compliance of provided content
- Making timely payments as per agreed schedule
- Providing access to necessary systems and platforms
- Backup of website/application data
- Domain and hosting management (if specified)
Confidentiality
We respect the confidentiality of our clients' information. Both parties agree to maintain confidentiality of:
- Business strategies and plans
- Technical specifications and proprietary information
- Financial information and pricing details
- Customer lists and personal data
- Any information marked as confidential
This obligation continues even after project completion and does not apply to information that becomes publicly available through no breach of this agreement.
Termination
Termination by Client:
- 30 days written notice required
- Payment due for all work completed
- Client owns work completed and paid for
- No refund of advance payments
Termination by Us:
- Non-payment of invoices
- Breach of terms and conditions
- Abusive or unprofessional behavior
- Illegal or unethical requests
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the new terms.
Ready to Start Your Project?
Now that you understand our terms, let's work together to bring your digital vision to life.